Cachet Boutique Kunming Artime

hotel was excellent and location was just perfect. it was about 10 minutes walk to Jinbi and Nanqiang walking street. breakfast had many options. even though we are vegetarians, the hotel had adequate food options for us. Rooms were very nice and with comfortable beds. I would like to take this opportunity to thanks the staff of Cachet Boutique Artime for taking care of us when we staying there, especially Mr. Luo Tao, (night manager) who helped me to the hospital in the middle of the night, as I had some emergency. He really went out of his way to make me feel as much comfortable as possible during my hard time that night.

Bed is comfy. Location is quiet and modern with lots of bars and cafes nearby. Toilet has separate shower and toilet bowl. Extra touches to the room such as the fruit platter, assorted nuts, coffee and tea in the room made the stay pleasant. Hotel is within walking distance from the main areas of the city.

Rooms are spacious and clean. Bed is comfortable. It is very considerate that they provide two pillows, one is soft and the other is harder, so you can pick the one you like. Location of the hotel is very convenient. It is within walking distance to the center of Kunming, Jin Ma Bi Jing Fang. Lots of food and shopping choices there. Breakfast is included and there are decent options. They also provide fresh fruits everyday, which is not common even in China. Hotel staffs are really nice and helpful. We booked two rooms because there are 4 people in our group. But due to plan change, 3 people need to leave one day early. After we arrived at the hotel, we asked the staff whether we can cancel the last day’s reservation for one room. The staffs kindly agreed. They worked with Booking.com to cancel the last day’s reservation for both rooms (because they are under the same reservation), then extended the reservation of one room with the same price that I got from Booking originally. We really appreciate their kindness.

Excellent location , but away from the hustle bustle of the city. Staff are exceptional.They are friendly,helpful and would go out of the way to help their guest.A special thank you to two staff members,, Zoey and Ivy. Zoey helped us to liaise with our tour guide as we had no means to make local phone calls.She was always cheerful and happily offered her help. Ivy ,a very kind and caring young lady ,accompanied us to the local hospital when we had a medical emergency..She did this on her own time.She helped us to translate and navigate through the procedures in a Chinese hospital.It would have been difficult without her help.We are forever grateful to Ivy.

Incredible front desk service. Aaron was patient and a good listener, we requested what we need because of my original app didn’t work here. He was knowledgeable and made calls for taxis as we want to shop and get chinese medicine treatments.